LINDENWAY

Stop spending your day managing maintenance.

Lindenway Maintenance Desk handles the day-to-day coordination behind maintenance requests—from resident communication and vendor scheduling through follow-up and closeout—so property-management teams can focus on the portfolio.

The Problem

YOUR TEAM SHOULDN'T HAVE TO CHASE EVERY WORK ORDER.

A resident submits a request. Someone still has to gather the details, contact the right vendor, coordinate scheduling and access, follow up on the work, communicate updates, escalate approvals, and make sure the job actually gets closed out. Lindenway handles that coordination for your team.

THE MAINTENANCE DESK

WHAT LINDENWAY HANDLES

Resident Request Intake — Gather details, photos, and access information.
Vendor Coordination — Contact vendors and communicate the scope of work.
Scheduling & Access — Coordinate timing with residents and vendors.
Resident Communication — Keep residents updated throughout the process.
Approval Escalations — Flag quotes and decisions requiring your team's approval.
Work-Order Follow-Up — Track open requests and follow up on outstanding work.
Completion & Closeout — Confirm completion, collect documentation, and close the loop.

BUILT AROUND YOUR PROCESS

YOUR PROCESS. YOUR CONTROL.

Lindenway works within your existing maintenance process. Your team keeps control of vendor relationships, spending approvals, and higher-level decisions. We handle the day-to-day coordination that keeps requests moving.

HOW IT WORKS

FROM REQUEST TO CLOSEOUT.

01 — Request Received
We gather the necessary details, photos, and access information.02 — Work Coordinated
We coordinate with the appropriate vendor, schedule access, communicate updates, and escalate decisions when needed.03 — Follow-Up & Closeout
We follow the request through completion, collect documentation, and close the loop with your team.

START SMALL

TRY LINDENWAY FOR 30 DAYS.

Start with a defined 30-day pilot built around your existing maintenance workflow. We learn your procedures, follow your approval guidelines, and handle the day-to-day coordination—giving your team a low-risk way to see whether Lindenway saves meaningful time.

LET'S TALK ABOUT YOUR MAINTENANCE WORKFLOW.

A quick 15-minute conversation is enough to understand how your team currently handles maintenance and whether Lindenway could help.

[email protected]

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